Client communication that doesn't fall through the cracks.

Without adding work for your staff.

How it works

Every call is sorted the moment it comes in. Routine questions get logged. Medical questions are never guessed at. They're redirected to ASPCA Poison Control or an emergency vet, then flagged so your team can close the loop. Real emergencies reach your staff right away. Nothing waits in a stack of voicemails.

What's different

After hours, covered

Most independent clinics have no one answering once the doors close. The call goes to a machine, or nowhere at all. WatchRelay is there overnight and on weekends, so the gap between "closed" and "someone's home" doesn't sit open.

A summary, not a voicemail pile

Every call becomes a short, readable note for your staff: who called, why, and how urgent it is. It's waiting for them instead of a row of messages to work through blind.

It won't guess about a pet's health

Ask it something medical, and it doesn't try to answer. It redirects to ASPCA Poison Control or an emergency vet, then flags the call for your team. That's a real boundary, not a promise.

Onboarding a small number of independent clinics right now. If you run one, I'd like to hear how calls get handled today.

hello@watchrelay.com